College - Author 1
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Department - Author 1
Graphic Communication Department
Degree Name - Author 1
BS in Graphic Communication
Date
3-2025
Primary Advisor
Hocheol Yang, College of Liberal Arts, Graphic Communication Department
Abstract/Summary
This study establishes key criteria for inclusivity in UX design to aid designers in creating more inclusive practices. Analyzing inclusivity guidelines from Adobe, Slack, Microsoft, and Google, the scope expanded to include the top ten UX-related companies, such as Apple and Amazon, to reduce bias. The identified criteria are community, diversity and representation, non-discrimination and equity, and adaptability. Interviews with professionals revealed limitations in terms of diversity and highlighted the need to address power and accessibility. The study also linked inclusive design to universal design principles, emphasizing error prevention and adaptability. The final criteria consist of Inclusion, Community, Communication, and Adaptability, each aimed at fostering belonging, ensuring clear communication, and creating flexible experiences. The research highlights the importance of early user involvement and ongoing improvement, offering a comprehensive approach to inclusivity in UX design.
URL: https://digitalcommons.calpoly.edu/grcsp/299