College - Author 1

Orfalea College of Business

Department - Author 1


Degree Name - Author 1

BS in Business Administration



Primary Advisor

Allison Ellis, Orfalea College of Business, Management, Human Resources, and Information Systems Department


Working as a group can be as challenging as working by oneself. Common issues like ineffective group work, unequal work contribution, and poor communication are believed to be the reasons why many students preferred to work individually. The purpose of this study is to understand if there is a disparity in student experience on group work by implementing different methods of group formation, which are, intentional group formation and random assignment. Topics around team well-being, team communication, and team effectiveness are the main focus of this study. The second emphasis of this study is students’ opinions on whether or not there is a difference in student group work experience when students are working together in person or online during the COVID-19 pandemic. This study allows us to gain insights if the student group work experience is exclusively determined by the methods of group formation or the circumstances of the COVID-19 pandemic, or a mixture of both. In the winter quarter of 2021, participants completed an online survey that took around 10-15 minutes. Data were collected anonymously and analyzed on R. The study focused on the qualitative end by understanding the students’ feedback, as well as performing descriptive analyses through graph visualization.