College - Author 1

College of Liberal Arts

Department - Author 1

Graphic Communication Department

Degree Name - Author 1

BS in Graphic Communication

Date

6-2026

Primary Advisor

Rachel Ma, College of Liberal Arts, Graphic Communication Department

Abstract/Summary

This project explores the need to improve the workflow experience for Residential Advisors (RAs), specifically focusing on polychat logging and event planning workflows that currently rely on multiple disconnected software platforms. This fragmented system creates confusion and makes it difficult to complete responsibilities efficiently and accurately. Survey findings revealed frustrations with tracking tasks, managing workflows, and navigating between systems. In response, this project proposes a centralized workflow system designed to create a more organized, accessible, and userfriendly experience for RAs.

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