This year’s stories highlight successes and transformations, which will remain woven into the fabric of our organization. Instituting contactless pick-up for library materials is an example of learning how to quickly bring together people to solve immediate problems. We also became more effective at engaging with our constituencies. We reached more users through virtual consultations and online reference assistance and helped them get access to the expertise and materials they needed. We opened access to special collections through on-demand digitization. We broke barriers in the adoption of digital resources for teaching. And we began the challenging work of developing a community-based, critical, anti-racist peer-review culture.



URL: https://digitalcommons.calpoly.edu/lib_admin/29