College of Architecture and Environmental Design
Construction Management Department
BS in Construction Management
Throughout recent decades, the construction industry has suffered considerably from its inability to accurately target and measure key aspects of worker output that hinder productivity most. Much research has been conducted to analyze the factors contributing to labor productivity output at the work face, however, this dissertation is primarily focused on discovering key components of the building process that seem to hinder productivity from the perspective of the general contracting team. This paper’s literature review looks to address historical data relating to productivity difficulties specific to the construction industry, laborers’ productivity dilemma at the work face, and the resulting impact which these factors have on the management team. A survey was sent to employees of a particular California general contractor in order to gauge their perceptions on workplace productivity. Qualitative survey results were then cross-analyzed to compare findings between employees working in Northern and Southern California. Results showed that Northern California employees were far more likely to report spending and exorbitant amount of time in meetings while Southern California employees spent most of their nonproductive time waiting for either information, people or resources. The conclusion of this dissertation uses findings to offer advice and other recommendations to help improve general contractor productivity.