College of Architecture and Environmental Design
Construction Management Department
BS in Construction Management
The punch list process is a crucial phase of construction that is performed on every project. The punch list is a document generated near the end of the project that includes unfinished items and/or work that is not conforming to specifications or expectations. It requires immense coordination and communication between the owner, general contractor, and subcontractors in order for it to be executed efficiently. How the punch list is performed can be very instrumental or detrimental as all parties work together to close out the project. This paper will examine the punch list procedures that took place during the closeout of a 435-unit apartment complex. While the project overall was successful, the punch list and closeout phase encountered numerous challenges. This could have occurred as a result of lack of communication, schedule constraints, misaligned expectations, quality control challenges and/or site logistics. In order to understand where the punch list phase faced its major obstacles, this paper will analyze the project from each party’s perspective to identify how this activity can be streamlined and more effective. As a result, this research will provide clarity on the subject and propose best practices going forward.