Title

Effects of Reticence, Affect for Communication Channels, and Self-Perceived Competence on Usage of Instant Messaging

Author Info

Lynn Kelly, University of Hartford
James A. Keaten, University of Northern Colorado
Michael Hazel, Gonzaga University
Jason A. Williams, California Polytechnic State University - San Luis ObispoFollow

Recommended Citation

Postprint version. Published in Communication Research Reports, Volume 27, Issue 2, April 1, 2010, pages 131-142.

The definitive version is available at https://doi.org/10.1080/08824091003738040.

Abstract

This study examined the relationship between reticence (Keaten & Kelly, 2000) and instant messaging (IM), including affect for IM, usage of IM, and self-perceived competence using IM in difficult interpersonal situations. Participants (N=336) from undergraduate courses responded to self-report measures of reticence, affect for IM, general usage of IM, as well as usage in challenging interpersonal situations, and communication competence. A structural equation model indicated that reduced anxiety and inhibition, IM competence, and increased preparation and control explained 34% of the variance in frequency of IM use in a difficult personal situation. Results showed that higher levels of reticence were associated with positive affect for IM, which, in turn, increased the likelihood of using IM in a difficult personal situation.

Disciplines

Psychology

Copyright

2010 Taylor & Francis.

Publisher statement

This is an electronic version of an article published in Communication Research Reports.