Published in Library Worklife, Volume 2, Issue 7, July 1, 2005.
NOTE: At the time of publication, the author Katherine O'Clair was not yet affiliated with Cal Poly.
Library and Information Science
2005 by the authors.
Published by ALA-APA. The definitive version is available at http://www.ala-apa.org/newsletter/vol2no07/hrpractice.html.