Title

Adapting Lean Six Sigma for a Non-Profit Organization

Author(s) Information

Jocelyn De Leon, California Polytechnic State University, San Luis ObispoFollow

College - Author 1

College of Engineering

Department - Author 1

Liberal Arts and Engineering Studies Program

Degree Name - Author 1

BA in Liberal Arts and Engineering Studies

Date

6-2016

Primary Advisor

David Gillette, Michael Haungs

Abstract/Summary

Lean Six Sigma is a process improvement practice most commonly used in large scale manufacturing and health care industries to improve performance and efficiency. The goal of Lean Six Sigma is to improve efficiency, consistency, and focus on value added elements. Over the years, Lean Six Sigma has evolved from being primarily a manufacturing practice to serving more service based industries such as healthcare and government. However, Lean Six Sigma has yet to be implemented in the non-profit sector. This technical report outlines the importance of identifying the unique characteristics of the organization you wish to improve and then adapting lean six sigma techniques accordingly. This report will specifically look at the challenges faced by a non-profit organization, GRID Alternatives, and evaluate how Lean Six Sigma techniques can be adapted to improve their warehouse procedures and conditions.

URL: https://digitalcommons.calpoly.edu/laessp/60