Published in Proceedings of the 2003 ONR Decision-Support Workshop Series: Developing the New Infostructure, September 10, 2003, pages 69-77.
In San Luis Obispo we have seventy-seven SEAWAY systems which are being prepared for fielding, and we are deep into the design of the follow on version. So, we are discussing a decision support system which is operational. Before we explore SEAWAY, we probably ought to talk about defining decision making problems and applying decision support.
In the case where the senior decision maker has poor decision skills, even the best decision support will make only the most marginal of difference. However, good decision support can make a huge difference if you have just an adequate decision process and adequate decision-making skills at the top. But without adequate decision-making skills supported by an adequate decision process, all the decision support in the world won’t make much difference.